We've designed our cases to be very protective however, we do not claim to be a "rugged" type of case that is designed to protect your iPhone when mishandled or dropped. We consider each Wildflower a fashion accessory. Our cases are limited edition and require certain care. Check out our Case Care page for more info.

We try to restock most of our designs within a week or two of selling out with the exception of our limited edition releases. Please sign up on the product page to be notified of our restock.

We do accept returns and exchanges on unused cases within ten days of receiving your order. Please visit our returns center using the following link - 

https://wildflower-cases.loopreturns.com/#/

First, all orders require up to 1-3 days for processing. Then once your order is ready to ship, our domestic shipping is 2-5 business days, priority shipping is 2-3 business days and our international shipments via FedEx arrive in 2-5 business days. For more detailed information please email us at support@wildflowercases.com.

Our office hours are Monday through Friday, 9am - 5pm PST.

To clean your Wildflower case, we recommend using a dry microfiber cloth or a similar soft fabric. Do not use harsh chemicals on your case, as this may cause damage.

Please be aware that consistent exposure to heat, sunlight, or moisture can negatively affect your case over time.

For detailed guidance, please review our Case Care & Protection Guide: https://www.wildflowercases.com/pages/care-protection

Important: Wildflower is not responsible for any damage incurred to your case due to improper care or environmental factors.