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Please visit our support center for frequently asked questions, shipping, returns, and order information. Please use this form for specific inquiries not offered in our support center. We will do our best to reply within 24-48 hours. We do not respond to customer inquiries on Instagram/Twitter. Or call +1 (888) 317-5595 Monday through Friday between hours from 9am - 4:30pm PST (only). We are CLOSED SATURDAY AND SUNDAYS.