We recommend using a dry microfiber rag, or any similar fabric to clean off your case. Do not apply harsh chemicals to your case.

Please also be advised that consistent exposure to heat, sun, or moisture can cause damage to your Wildflower case. 

Be sure to review our case care and protection guide- https://www.wildflowercases.com/pages/care-protection

Wildflower is not responsible for any damages inflicted on your case.

We've designed our cases to be very protective, however, we do not claim to be a "rugged" type of case that is designed to protect your iPhone when mishandled or dropped.

We consider each Wildflower case a fashion accessory. Our cases are limited edition and require certain care.

Check out our Case Care page, which will be linked down below, for more info.

https://www.wildflowercases.com/pages/care-protection 

The mail courier does keep packages for a few days before sending them back to the original sender. 

First, please contact the mail courier to see if you can schedule a redelivery.

If the courier states that the package has already been sent back to the original sender, please email support@wildflowercases.com with your order number, and our support team would be happy to look into this for you!

All orders require up to 1-3 business days for processing. Once an order is ready to ship, our standard domestic shipping will take 3-7 business days, and priority shipping 1-3 business days.

Our international shipments will require 3-14 business days to arrive, on top of the 1-3 business day processing window. 

Please be advised that this date range does vary depending on your direct location. 

For more detailed information, please email us at support@wildflowercases.com.

The fabric used on our cases should not peel off without damaging your case. It is not recommended to make any modifications to your case, or to use any harsh chemicals on it at any time. Any case with the fabric tampered with is unable to be returned or exchanged, no exceptions. Thank you for your understanding!If you have any further questions or concerns, please feel free to contact us via email at Support@wildflowercases.com