At Wildflower, we are committed to customer satisfaction and creating a unique, high quality Wildflower case. Below are a list of the most frequently asked questions for your reference. If this didn't answer your question please contact us and we'll respond within 24-48 hours.
How long does it take to hand make my Wildflower?
Currently we require up to 1 week due to the overwhelming worldwide response we've received. We are committed to hand made quality and will do our best to ship your order as soon as possible.
Will you be growing Wildflowers for the iPhone 5?
Yes, we plan on releasing the official iPhone 5 Wildflower cases beginning of November 2012.
Are Wildflowers for iPhone 4 AND 4s?
Yes, at the moment our Wildflower cases fit beautifully around iPhone 4 and 4s.
Do you make Wildflowers for Samsung Galaxy, Android, BlackBerry or other cases?
No, however we have received a lot of requests for other cases and will consider this for 2013.
Do you make Wildflowers for iPod or iPad?
No, not yet. Maybe in our future we will consider.
Do you ship internationally?
Yes, we currently ship to Europe, UK, South America, Australia, New Zealand and Russia at a flat shipping rate of $19.95.
How long does it take to get my case?
Currently, it takes approx. 1 week (U.S. only) from order to delivery. However, once your new Wildflower case is made, shipping in the US takes 2-3 days. Canada shipping takes about 8-10 days and shipping to all other countries takes from 10-14 days.
Do you notify me when my order ships?
Yes, you will receive an email shipping confirmation that includes a tracking number and link to track your package. IF YOU DO NOT RECEIVE an order confirmation email, check your SPAM folder first. If its not in there then your order didn't process successfully. You'll need to re-order on the website.
What postage service does Wildflower use?
We use USPS (United State Postal Service) for shipping all our orders.
Do you provide a tracking number when my item is shipped?
Yes, you will receive an email once your order ships and it contains your tracking number and link to track your package. Please check your Spam email folder also.
How do I keep the studs looking shiny?
Keep your Wildflower case away from sun, heat and moisture. Constant exposure to these elements will cause the gold/silver stud finish to wear off faster than normal wear. When holding your case, try to avoid extended contact with the palm of your hand over the studs. Also, when you set your iPhone down, place your Wildflower case "studs up" to avoid scratching your studs. Following these precautions will preserve the finish and keep your case looking better. Please check out our
Wildflower Case Care page for more information.
